Self-serve help for finding your next step in AfterCheck.
Use Help for quick orientation, common questions, and links to the right workflow. If a guide does not solve it, Support is the email intake path.
Start here when you need to understand where something lives or which guide to open. Contact Support only when you need help with a specific workspace issue.
Popular tasks
Find the guide that matches the work in front of you.
Getting started
Set up your account, workspace, first campaign, and feedback workflow.
Import requests
Import tracked feedback requests from a CSV export or spreadsheet.
Feedback Inbox
Review responses, update follow-up status, and keep internal notes.
API and webhooks
Connect AfterCheck to the systems your business already uses.
Zapier
Connect AfterCheck to Zapier with API keys, response triggers, and tracked request actions.
From first setup to imports and follow-up, these guides cover the tasks teams handle most often in AfterCheck.
Start with setup
Start with setup, campaigns, requests, and the feedback inbox before branching into deeper operations.
Solve day-to-day issues
Find help for imports, notifications, privacy, and troubleshooting when something needs attention.
Building an integration?
Use the API docs for endpoints, request details, and schemas when you are connecting AfterCheck to another system.
Where do I go first?
These shortcuts point to the guide or app area that usually owns the question. They are not a support ticket form.
Getting started
Create your profile, workspace, first campaign, and first next action.
Billing and plans
Review your plan, billing state, usage, and billing contact details.
Feedback links and requests
Use reusable campaign links or tracked request links for known service moments.
Responses and follow-up
Review customer responses, update follow-up status, and export feedback.
Branding and public pages
Update public workspace identity, logo, and customer-facing page details.
Integrations, API keys, and webhooks
Create API keys, configure webhook endpoints, or connect supported integrations.
Account and team access
Manage account details, team invites, roles, and workspace access.
Start with daily workflows
These guides cover the main product workflows teams use day to day.
Getting started
Set up your account, workspace, first campaign, and feedback workflow.
Campaigns
Use campaigns for reusable public feedback links and shared placements.
Requests
Create tracked feedback links for known customers, jobs, orders, appointments, or tickets.
Import requests
Import tracked feedback requests from a CSV export or spreadsheet.
Feedback Inbox
Review responses, update follow-up status, and keep internal notes.
Next Actions
Add neutral links customers can use after their feedback is received.
Analytics and exports
Use basic operational summaries and manual CSV exports for data portability.
Operations and integrations
Use these guides when you are orienting around imports, notifications, integrations, privacy, or account-level operations.
Email scanners and link prefetching
Understand why raw link activity can differ from submitted feedback responses.
API and webhooks
Connect AfterCheck to the systems your business already uses.
Zapier
Connect AfterCheck to Zapier with API keys, response triggers, and tracked request actions.
Notifications and email
Understand in-app notifications, preferences, and current email behavior.
Account and workspace
Understand the difference between your signed-in account and organization settings.
Privacy and data
Understand private feedback, exports, and policy links.
Still stuck?
Use Support when a guide does not resolve a specific workspace, billing, feedback link, API, webhook, or team access issue.
Developer reference
Use the API docs for endpoints, request details, and schemas when you are connecting another system.